- April 30, 2024
- Posted by: admin
- Category: International
KEY TAKEAWAYS
- One in 5 companies in the UK have experienced data breaches from staff using AI chatbots.
- The risk of leaking sensitive information has prompted many firms to ban employees from using chatbots.
- However, careless chatbot usage isn’t the only threat posed by company insiders.
Although most people think of data breaches as resulting from the efforts of hackers or espionage, these days, organizations are increasingly likely to leak sensitive information via cloud-based AI tools like ChatGPT.
A recent survey of businesses in the UK found that 20% had experienced data breaches resulting from employees’ use of AI platforms. As their use becomes more commonplace, the inherently leaky nature of such tools poses a growing risk to organizations’ information security.
Chatbots Behind Data Leakage
Because chatbots typically run on remote servers, every time they interact with sensitive data there is a risk of it being leaked.
Although OpenAI and its peers claim user data is protected, rogue chatbots have been known to disclose private information to outside parties, either by accident or as the result of manipulation.
Last year, Amazon whistleblowers reported that the company’s Q chatbot had been observed leaking confidential data, including data center locations and details of unreleased features.